RCS Messaging Service
Rich Communication Services with images, videos, interactive buttons, verified sender branding, and automatic SMS fallback. The future of business messaging — delivered today.
Next-Generation Messaging Features
Go beyond traditional SMS with rich, interactive experiences
Rich Media
Send high-resolution images, videos, GIFs, and product carousels directly inside the native messaging app.
Interactive Buttons
Add quick-reply chips, call-to-action buttons, and one-tap links so customers can respond without typing.
Read Receipts
Get delivery and read confirmations in real time so you know exactly when each customer saw your message.
Verified Sender Identity
Display your brand name, logo, and verified checkmark — recipients know the message is authentically from you.
Automatic SMS Fallback
Messages auto-deliver as standard SMS when a device or carrier does not yet support RCS — zero lost reach.
Campaign Analytics
Track delivered, opened, clicked, and converted metrics per campaign with exportable dashboards.
Industry Applications
How leading businesses in India use RCS to drive engagement
E-Commerce & Retail
- Product carousels with buy-now buttons
- Order tracking with live delivery map
- Abandoned cart recovery with images
Banking & Finance
- Rich transaction alerts with merchant logo
- Loan offer messages with one-tap apply
- KYC document upload via secure chat
Healthcare
- Appointment confirmations with map button
- Prescription reminders with refill CTA
- Lab report delivery with download link
Travel & Hospitality
- Boarding pass with embedded QR code
- Hotel check-in link and room upgrade offer
- Itinerary carousels with add-to-calendar
Frequently Asked Questions
Learn more about RCS messaging capabilities
RCS (Rich Communication Services) is the next evolution of SMS. Unlike traditional SMS, RCS supports rich media, interactive buttons, read receipts, branded sender identity, and typing indicators — all within the phone's default messaging app. No app download required.
RCS is supported on most Android devices running Android 5.0+ and is live on Jio, Airtel, and Vi networks in India. MessageBot automatically falls back to SMS for devices or numbers that do not yet support RCS, so your reach is never compromised.
Yes. RCS provides real-time delivery receipts and read receipts at the individual message level, letting you see exactly when each recipient opened your message. These metrics flow into your campaign analytics dashboard.
Our platform lets you upload your brand logo, set display name, and choose brand colors for RCS cards and carousels. Verified business sender profiles are reviewed by the RCS gateway so recipients see your brand identity, not a phone number.
Yes. Promotional RCS messages sent to Indian numbers must comply with TRAI regulations. Sender IDs and message templates need DLT registration — identical to SMS compliance requirements. Our team assists with the registration process.
RCS supports JPEG/PNG images up to 1 MB, MP4 videos up to 10 MB, and PDF documents. Carousels can include up to 10 cards, each with an image, title, description, and action buttons.
RCS messages are priced per session or per message depending on message type — promotional vs. transactional. Pricing is higher than plain SMS but typically lower than WhatsApp Business for equivalent engagement. Contact us for a custom quote.
RCS messages are encrypted in transit between the device and the RCS server. Verified sender identity prevents spoofing. For maximum compliance, use MessageBot's platform which handles token management, audit logs, and TRAI-mandated DND scrubbing.
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Experience the Future of Messaging
Transform your customer communication with rich, interactive RCS messages. Automatic SMS fallback ensures full reach across all devices.