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Programmable Voice API India

Build sophisticated voice applications with IVR systems, call routing, text-to-speech, and call recording. Enterprise-grade programmable voice platform starting at ₹0.65/minute with webhook integration and CRM connectivity.

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Advanced Programmable Voice Features

Build sophisticated voice applications with enterprise capabilities

Advanced IVR Systems

Build multi-level IVR with custom greetings, call routing, hold music, and database integration

Programmable Workflows

Create complex voice workflows with conditional logic, API integrations, and custom business rules

Text-to-Speech (TTS)

Convert text to natural-sounding speech in multiple Indian languages with various voice options

Call Recording & Storage

Automatic call recording with secure cloud storage and easy retrieval for quality assurance

Call Routing & Queuing

Intelligent call routing to agents, departments, or external numbers with queue management

Real-time Webhooks

Receive real-time call events, status updates, and user inputs through secure webhooks

Comprehensive Voice Application Building Blocks

Everything you need to create professional voice experiences

Interactive Voice Response (IVR)

Build sophisticated IVR systems with unlimited levels, custom logic, and database integration

Capabilities:

Multi-level menu navigation
Custom audio prompts and greetings
DTMF input collection and processing
Database lookup and integration
Call transfer and routing
Hold music and queue management
Voicemail and callback options
Real-time call monitoring

Text-to-Speech Engine

Convert text to natural speech with multiple voice options and language support

Capabilities:

Hindi, English, and regional languages
Male and female voice options
Adjustable speech rate and pitch
SSML support for advanced control
Custom pronunciation dictionaries
Emotion and tone variations
Real-time text conversion
High-quality audio output

Call Recording & Analytics

Comprehensive call recording with advanced analytics and reporting capabilities

Capabilities:

Automatic call recording
Secure cloud storage (90 days)
Call transcription services
Quality scoring and analysis
Agent performance metrics
Customer satisfaction tracking
Compliance recording features
Export and API access

Webhook Integration

Real-time event notifications and seamless integration with your business systems

Capabilities:

Call status updates
User input notifications
Call completion events
Recording availability alerts
Custom event triggers
Secure webhook delivery
Retry mechanisms
Event filtering options

Programmable Voice Across Industries

Advanced voice solutions for complex business requirements

Customer Support & Call Centers

Advanced call center solutions with IVR, routing, and agent management

Volume: 5M+ programmable calls/month
Features: IVR, Recording, Analytics

Common Use Cases:

Multi-level IVR for customer support
Intelligent call routing to departments
Queue management with hold music
Agent performance monitoring
Call recording for quality assurance
Customer satisfaction surveys
Callback request management
Escalation workflows and procedures

Banking & Financial Services

Secure voice banking and financial service automation

Volume: 3M+ programmable calls/month
Features: Security, Compliance, Integration

Common Use Cases:

Account balance inquiry systems
Transaction history voice access
Loan application status checks
Credit card payment IVR
Investment portfolio updates
Fraud detection and verification
Customer service automation
Compliance call recording

Healthcare & Telemedicine

Patient care automation and healthcare service delivery

Volume: 2M+ programmable calls/month
Features: HIPAA Compliance, Recording

Common Use Cases:

Appointment booking and management
Prescription refill automation
Health screening questionnaires
Patient follow-up calls
Emergency response systems
Insurance verification workflows
Telemedicine call routing
Patient satisfaction surveys

Programmable Voice Integration Examples

Build sophisticated voice applications with our APIs

IVR System Example
curl -X POST https://api.messagebot.in/v1/voice/ivr \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+919876543210",
    "flow": {
      "greeting": "Welcome to MessageBot. Press 1 for sales, 2 for support, 3 for billing.",
      "options": {
        "1": {"action": "transfer", "number": "+919876543211"},
        "2": {"action": "queue", "queue_id": "support"},
        "3": {"action": "tts", "message": "Your current balance is ₹1,500"}
      }
    },
    "record": true,
    "webhook_url": "https://yourapp.com/ivr-webhook"
  }'
Text-to-Speech Example
curl -X POST https://api.messagebot.in/v1/voice/tts \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+919876543210",
    "text": "आपका खाता शेष ₹1,500 है। धन्यवाद।",
    "language": "hindi",
    "voice": "female",
    "speed": "normal"
  }'

Node.js SDK

const messagebot = require('messagebot-sdk');

messagebot.voice.createIVR({
  to: '+919876543210',
  greeting: 'Welcome to our service',
  options: {
    '1': { action: 'transfer', number: '+919876543211' }
  }
});

Python SDK

from messagebot import ProgrammableVoice

voice = ProgrammableVoice(api_key='your_key')
voice.create_ivr(
  to='+919876543210',
  greeting='Welcome to our service'
)

PHP SDK

$messagebot = new MessageBot($apiKey);

$messagebot->voice->createIVR([
  'to' => '+919876543210',
  'greeting' => 'Welcome to our service'
]);
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Frequently Asked Questions About Programmable Voice API

Everything you need to know about building voice applications in India

Programmable Voice API allows you to build complex voice applications with interactive features like IVR systems, call routing, text-to-speech, call recording, and webhook integrations. Unlike simple voice calls, programmable voice enables two-way interactions, user input collection, conditional logic, and integration with your business systems for sophisticated voice workflows.

Yes, our Programmable Voice API supports unlimited IVR levels with custom routing logic, database integration, DTMF input collection, call transfer capabilities, hold music, voicemail options, and real-time monitoring. Perfect for complex customer service workflows and automated business processes.

Our TTS engine supports Hindi, English, Tamil, Telugu, Bengali, Gujarati, Marathi, Kannada, Malayalam with male and female voice options. Features include adjustable speech rate, pitch control, SSML support, custom pronunciation, emotion variations, and high-quality audio output for natural-sounding voice interactions.

Call recording is automatic with secure cloud storage for 90 days (extendable). Features include: high-quality audio recording, metadata capture, transcription services, API access for retrieval, compliance-ready storage, quality scoring, and export options. All recordings are encrypted and stored securely within India.

Our webhook system provides real-time notifications for: call initiation, call answered, user DTMF inputs, call transfers, call completion, recording availability, call failures, and custom events. Webhooks include detailed metadata and can trigger automated workflows in your business systems.

Yes, our Programmable Voice API integrates seamlessly with popular CRM systems like Salesforce, HubSpot, Zoho, Freshworks through REST APIs, webhooks, and pre-built connectors. You can trigger calls from CRM, log interactions automatically, update customer records, and sync call recordings.

Programmable Voice pricing starts at ₹0.65 per minute including basic IVR features. Additional charges may apply for: advanced TTS usage, extended call recording storage, premium voice options, and high-volume webhook processing. Custom enterprise pricing available for complex implementations.

We ensure high availability through: redundant infrastructure across multiple data centers, automatic failover routing, real-time health monitoring, load balancing, backup carrier connections, and 99.9% uptime SLA. Critical voice applications get priority routing and dedicated resources.

Yes, you can upload custom audio files for hold music, greetings, prompts, and messages. We support various audio formats (MP3, WAV), provide audio optimization, and offer professional voice recording services. You can also use our TTS engine for dynamic content generation.

Security measures include: encrypted voice transmission, secure API authentication, IP whitelisting, call recording encryption, access control and permissions, audit logging, compliance with Indian telecom regulations, and ISO 27001 certification for enterprise-grade security.

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Create sophisticated IVR systems and voice workflows with our programmable platform. Get 100 free voice minutes to start building.

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